Operations Management: Focuses on managing the processes to produce and distribute products and services. Activities often include product creation, development, production, and distribution.
In addition, activities may include managing purchases, inventory control, quality control, storage, logistics and evaluations, efficiency and effectiveness of processes, and measurement and analysis of internal processes.
Return-on-Investment (ROI) and Return-on-Objective (ROO) - One of the major challenges in business today is establishing proper expectations for marketing and sales programs, and answering the question "What is the return-on-investment, or the return-on-objective?" The proper aligning of goals, perception, and expectations is critical when managing the internal continuity and contribution across business functions, as well as managing the external distribution, sales, and consumer channels.
Business Process Management - A business is made up of many processes, which provide a roadmap for the day-to-day business execution. From customer service, technology requirements, financial tracking, sales planning, and general operations, each has a critical contribution to the overall success and growth of the brand and the product.
B2B, B2C, Supply Chain, and Distribution Management - Challenges in managing Business-to-Business (B2B), Business-to-Consumer (B2C), Supply Chain, and Distribution Channels has many companies perplexed. There are many more elements to a successful relationship than technology. An important element of success is each Company's understanding of their responsibility within the process or transaction. To succeed in today's economy you need to venture outside of your own business and controls.
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